CRM Benefits – How does CRM Help a Business?

Star CRM & Microsoft applications - better together

Now you can easily create and maintain a clear view of customer interactions from first contact through to purchase and post-sales.

Star CRM provides the platform for you to enhance your company's marketing, sales, and customer service processes, along with Microsoft Office Outlook messaging and collaboration client integration. Star CRM helps you drive consistent and measurable improvement in everyday business processes.

Star CRM drives ease of use and productivity

Now Star CRM makes it easy to carry out marketing, sales, and customer service activities within the intuitive Microsoft Office Outlook environment. A combined Star CRM and Business Email solution, optimising the Microsoft Dynamics and Office Outlook user experience helps to get your people started quickly. You will have a familiar user experience that is flexible and friendly, helping to minimise resource and training investments.

Star CRM keeps business simple

Together, Star CRM and Star Business Email deliver a simple and unified user experience to your people so they can focus on their work. Everything your team needs is in one place, reducing the need to switch between applications. Staff can customise and automate their window based on their own preferences and work style.

Star CRM & Star Business Email work together

Now you can synchronise and store all of your CRM data, including email, letters and tasks in order to better organise your customer communications. Star Business Email, optimising Microsoft Exchange technology, gives you one place to store all CRM data types so that you can have a complete view of your customer interactions and work more productively.

Share CRM data through Microsoft Office SharePoint

Sharing CRM data with customers, partners, and distributors is easy and you enable them to submit requests, track status, view information, and see results through Microsoft Office S harePoint®.

SharePoint can also be used internally to store and share business documents and CRM data. What's more, it helps you to create and visualize reports and data through Web-based dashboards and shared workflow.

Visualise CRM data with Microsoft Office Excel

Adding, visualizing, and modifying CRM data directly in Microsoft Office Excel® is simple and easy. You can analyse and manipulate customer data using tables and formulas. Excel helps users quickly create professional-looking reports and financial sales forecasts based on customer purchasing trends, product performance, and other CRM data. Synchronising data between Excel and Star CRM is quick and simple, helping people stay up to date with tools they already use.

Create CRM communications with Microsoft Office Word

Raising customer awareness, supporting sales efforts, or providing service updates with compelling, consistent communications created using Microsoft Office Word has never been so straightforward. Reusable templates reduce effort and make it easy to maintain consistent branding and quality standards.

Working out of the office

Web-based access to tools and templates enable people to work anywhere so they can be productive when travelling or working from home.

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Accelerate ROI

Quick and easy to learn and use

Accelerate Business Growth

Star CRM & Microsoft applications - better together